Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our Site.

A. Personal Information

We may collect personally identifiable information ("Personal Data") when you register for an account, place an order, fill out a form, or contact us. This includes:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed securely by our third-party payment processors; we do not store full credit card details).
• Account Data: Profile information, purchase history, and preferences.

B. Usage Data & Cookies

When you access the Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring website URLs
• Pages viewed and time spent on the Site

We use Cookies and similar tracking technologies (like pixels) to track the activity on our Service and store certain information. This helps us improve your experience and allows for targeted advertising (including Meta/Facebook ads).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process and deliver your orders, manage your account, and provide customer support.
• B2B Services: To communicate with business partners regarding white-label solutions and bulk ordering.
• Marketing & Advertising: To send you newsletters, promotional materials, and run advertising campaigns on platforms like Facebook and Instagram.
• Improvement: To analyze usage patterns and improve our website functionality and product offerings.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment/delivery, and data analysis.
• Advertising Partners: We use third-party advertising platforms, such as Meta (Facebook & Instagram) and Google, to serve advertisements. These platforms may use cookies and pixels to collect data about your activities on our Site to provide targeted ads.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Third-Party Links and Services

Our Site may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy statements.

Meta (Facebook) Data: We may use Meta Business Tools (such as the Facebook Pixel). This allows us to track visitor actions and serve relevant ads. You can manage your Facebook privacy settings directly within your Facebook account.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt-out of marketing communications.

To exercise these rights, please contact us using the information below.