Frequently Asked Questions

Everything you need to know about BlueCrateFoods

Orders & Payments

How do I place an order?

You can place an order directly through our website by browsing our recipes and adding them to your cart. Once you are done, proceed to checkout creating an account.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, and net banking. We valid payment is required to confirm your order.

Can I cancel my order?

Yes, you can cancel your order up to 24 hours before the scheduled delivery slot. Refunds are processed within 5-7 business days.

Delivery

What is your delivery area?

We currently serve major metro cities. You can check if we deliver to your area by entering your pincode on the homepage or at checkout.

How is the food packaged?

Our ingredients are packed in insulated boxes with ice packs to ensure freshness up to 8 hours after delivery.

Recipes & Ingredients

Do you offer vegetarian options?

Yes! We have a wide variety of vegetarian and vegan recipes available. Look for the "Veg" tag on our recipe cards.

Are the ingredients fresh?

Absolutely. We source our produce directly from local farms and trusted partners daily. We guarantee freshness upon delivery.